Last Updated: January 1, 2013
Personal Information Collected
We collect information from you in various ways when you use our Sites. We may collect personal information you directly provide on our Sites. In addition, we may collect personal information from you as a client of our Services. Information we may collect includes name, email address, and phone number. In addition, when you visit our Sites some information may be automatically collected. For example, it is standard for your web browser to automatically send information to every website you visit, including ours. That information includes your computer’s Internet Protocol (IP) address, access times, browser type and language, and referring website addresses. We may also collect information about your computer’s operating system and information about your usage and activity on our Sites. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the Sites and to gather demographic information about our users as a whole.
We and our third party partners use web beacons that help us better manage content on our Sites by informing us what content is effective. Web beacons, also known as gifs, are electronic images that may be used on our Sites or in our emails. A web beacon may be used on our web pages to collect information, deliver cookies, count visits, understand usage and campaign effectiveness, or in our emails to tell if an email has been opened and acted upon.
Use of Personal Information We Collect
We use your personal information to provide you with Services, improve our Sites, to send you messages, and for other purposes described in this Policy or disclosed to you on our Sites or in connection with our Services.
For example, we may use the information we collect from you on our Sites:
• to send you information, such as premium content and services offered by Elixiter
• to personalize and improve your experience on our Sites
• to respond to comments and questions and provide customer service
• to send information related to accounts and services, including confirmations, invoices, technical notices, updates, and administrative messages
• to conduct an aggregated analysis of the performance of promotions
Elixiter may store and process personal information in the United States and other countries.
Sharing of Personal Information
We use third parties such as credit card processing and a marketing automation provider to manage campaigns and send out emails on our behalf. When you sign up for information or services, we will share the personal information you provide only as necessary for the third party to provide that service.
We do not share your personal information with third parties other than as described as follows:
• with third party vendors, consultants and other service providers (“Service Providers”) who are working on our behalf and need access to your information to carry out their work for us.
Security of Your Personal Information
Elixiter takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable. If you use a password on our Site, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please advise us immediately.
Use of Your Information
You may “opt-out” of receiving promotional emails from Elixiter by following the instructions in those email communications. Opt-out requests will not apply to transactional service messages required by Elixiter to deliver our Services.
Updating Your Personal Information
If your personal information changes, we invite you to correct or update your information as soon as possible. You can request changes or access to your information by emailing firstname.lastname@example.org. If you wish to cancel your account, request that we no longer use your information to provide you services or delete your personal information, contact us at email@example.com. We will respond to your request to have your personal information deleted within 10 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Case Studies and Testimonials
We post customer case studies and testimonials on our web site which may contain personally identifiable information. We obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.
Changes to This Policy
Elixiter may change this Policy. If we make any changes to this Policy, we will change the “Last Updated” date above. If there are material changes to this policy, we will notify you by email (sent to the e-mail address specified in your account). We encourage you to review this Policy whenever you visit our Sites to understand how your personal information is used.
Questions regarding this Policy can be directed to firstname.lastname@example.org or via our contact us page